Patient safety in clinical and resource poor settings (3 ECTS)

About this training

This self-directed E-learning course gives general understanding on patient safety and an integrated approach to patient safety programmes. The course focuses on different dimensions: governance and legislation, quality improvement, human resources, organisation, management, culture and financial impact.

Quality Improvement 

Improving quality and patient safety in health systems around the world has been central to the work of our experts at the Heidelberg Institute of Global Health and at evaplan. We designed our online courses to share the knowledge we gathered in the field with professionals and students who want to build their capacities. Our fast track course in quality improvement is available in French in addition to English. 



After introduction to systems perspective of patient safety and patient safety risks and risk management, the last module will invite you to enter a virtual hospital, and look out for any type of potential patient safety issue in different stations, so called “hotspots”. The course provides check lists and tools in risk management in 9 hotspots. These include:

  • Central patient reception area
  • Intensive care unit
  • Operating theatre
  • Central sterilization
  • Ward management station (admission, documentation in patient file, implementation of expert nursing standards, use of SOPs, management of medications, patient information and confidentiality, communication in the ward, continual medical education and on-job trainings, discharge planning, transfusion management)
  • Pharmacy and supply Infection prevention and hospital hygiene management
  • Obstetric care
  • Management of human resources
Learning Objectives

The course will enable the students to:

  • Use system engineering asa model for an integrated approach in patient safety
  • Critically analyze the importance of risk management, related to provider organisations and processes, including diagnostic and medication management and comprehensive care.
  • Develop patient safety measures in clinical setting.
  • Module 1: Systems perspectives of patient safety
  • Module 2: Patient safety risks and risk management
  • Module 3: Patient safety measures implementation
Teaching and Assessment

The course is offered as a self E-learning course, providing a flexibility to the students to enter and complete the modules at their convenience. It uses a mixture of provision of content in lecture modus, case studies on a practical implication of the concepts, self-test questions, case studies. Two electronic forums for organizational questions and technical questions give at any time the opportunity for direct contact to the main tutor of the course and technical experts, who are ready to answer questions and give additional input in case of need. The course is with 90h students investment time, incl. modules completion, reading materials, discussions on the online forums. Assessment is based on:

  • Full completion of the modules and assignments within the modules (60%)
  • Active participation in technical discussions on the platform of the course (10%)
  • Final test (30%)
Requirements and Admission


Health professionals with diverse qualifications and experiences: Public health professionals, policy makers, private companies and relevant public administrations, project planners and coordinators, postgraduate students.


This course is held in English. Fluency in English (Reading, Speaking and Writing) is required.


General Admission €600 € 300 (offer valid until 31.12.2020)